Status Disclosure Document for:
OSF (UK) I Ltd registered in England & Wales no. 09581638.
OSF (UK) II Ltd registered in England & Wales no. 10882278.
Ortus Secured Finance I Ltd registered in England & Wales no. 08380992.
Ortus Secured Finance IV Ltd registered in England & Wales no. 11440696.
Collectively, “The Firm”.
About our services
The Firm is supervised by the Financial Conduct Authority (FCA) for Anti-Money Laundering purposes only. You can check this on the Financial Services Register by visiting: www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
Our registered office and the main business address for all entities is 8 Wimpole Street, London, England, W1G 9SP.
Secured loan products
We offer secured loans from the whole market for a range of business purposes, including, but not limited to, commercial investment, business growth, buy to let residential, commercial property refurbishment and second charge business loans.
As commercial lenders, we work directly with customers and also through a range of intermediaries, to provide quick and reliable decisions on loan applications.
It is our intention to provide you with the highest possible level of client service at all times. Should we not meet your expectations we have a complaints procedure that is available on our website. Should you wish to complain please contact Jon Salisbury either:
- In writing: 8 Wimpole Street, London, England, W1G 9SP.
- By telephone: 0203 637 5056
- By email: email@example.com
Should you not be satisfied with our final response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS) within six months of the date of our final response letter:
- The Financial Ombudsman Service, Exchange Tower, Harbour Exchange, London, E14 9SR.
- Tel: 0800 023 4567 or +44 20 7964 0500.
- Website: https://financial-ombudsman.org.uk/contact/index.html using the online complaint form.
Most buy-to-let and commercial mortgages are not regulated by the Financial Conduct Authority or covered by the Financial Services Compensation Scheme. This depends upon the status of the applicant and you should ask us to confirm upon application.
Your duty to disclose information
You are duty bound to disclose all information relevant to any loan application.
Conflicts of interest
If we, one of our clients or providers become aware of any potential conflict of interest with regard to business we are transacting for you we will write to you and obtain your consent before we carry out your instructions and we will inform you of how we intend to ensure that you are treated fairly.
Confidentiality and data protection
All information about you will be treated as private and confidential and kept secure. We will only use and disclose the information we have about you in the normal course of arranging and administering your insurances. We may also use the information we hold about you to provide you with information on other products and services we can offer that we feel may be appropriate to you. If you wish to receive marketing information from us, or for us to disclose information about you to other parties for marketing purposes, please write to us at the above address. Under the Data Protection Regulation, you have rights of access to any personal information we hold about you in our records. If you have any queries or requests in this regard, please contact us. At your request, we may provide information to your personal representative. We will however only do this with authorisation from you.